You Got Questions? We Have Answers!

Consultation Questions

How do I receive an estimate for a flooring installation?

If you live in or around Toronto, we offer an in-home flooring consultation at your convenience! During this consultation, we will showcase our beautiful outdoor flooring tile options and help you choose the best fit for your space. Once the flooring tiles are chosen, we can provide you with a complete estimate for your flooring installation. Schedule a consultation today.

Do you offer instant online estimates?

We do not offer online estimates for flooring installation services because we can only provide an accurate estimate after viewing your outdoor space. However, we are happy to provide pricing estimates via email for our other services.

If you would like to purchase our flooring tiles to install for yourself or a client, please review our wholesale product information and contact us for a flooring tiles pricing estimate.

How much does a consultation cost?

Our in-home consultations are completely complimentary to anyone living in the Greater Toronto area! Let us know what day works best for you and a Skyscapes representative will work with you to design the outdoor space of your dreams. Contact us today to schedule your free consultation and receive an estimate for flooring installation.

Where does Skyscapes offer free, in-home flooring consultations?

Skyscapes provides in-home consultations and flooring installations throughout the Greater Toronto Area. We specialize in outdoor flooring projects for urban condos and businesses in Toronto, but we can provide customized estimates anywhere between Mississauga and Ajax.

Where is the Skyscapes office located?

Our Skyscapes team works out of Brampton, Ontario, but we are happy to make an appointment with you to meet in your home or in downtown Toronto at 3 Navy Wharf Court. Book an appointment to discuss your project.

What hours are you open?

We are available any time by phone or email Monday through Friday between 8 AM and 8 PM ET. If you contact us outside of these hours, we will be in contact with you within 1 business day. We offer in-home consultations and installations 7 days a week.

Can I visit your office during open hours?

We do not have a brick and mortar location open during operational hours. However, please give us a call or send us an email to book an appointment and we are happy to meet you in your home or at our Toronto office to discuss your outdoor flooring installation needs.

What costs are included in your estimate?

Our estimates include all costs clearly delineated for full transparency. Your comprehensive estimate includes material cost, material delivery, customization and design, installation, flooring treatment, and clean up. We guarantee that you won’t find any surprise costs or fees on your invoice; the price you get in your estimate is the price you pay.

My balcony has curves and angles. Will you be able to install a new flooring solution for my balcony?

Absolutely! Our flooring solutions can be customized to fit your space. We will design a solution to transform your outdoor space into a sanctuary during our free, in-home consultation, no matter what shape or size your space is. Schedule yours today!

Is there a minimum size requirement or purchase requirement for a project?

No! Buy one tile or hundreds – we’re happy to offer our Skyscapes outdoor flooring tiles in any amount and install flooring solutions of any size. No outdoor oasis is too big or too small for us!

Can I install your flooring tiles on grass, dirt, or sand?

Unfortunately, no. Our modular system does not work without a solid floor with proper drainage beneath. Our tiles are not sustainable on these surfaces.

Where can I see examples of Skyscapes flooring tiles?

We bring our full collection of gorgeous flooring tile samples to every in-home consultation. If you would like to review your options beforehand, check out our Rooftop Flooring or Balcony Flooring sections to find appropriate options for your space.

Can I purchase your deck tiles and install them myself?

Yes! You are welcome to purchase and install our high quality outdoor flooring tiles yourself. Learn more about tile pricing and DIY installation on our tile pages, or start with our Balcony Flooring and Rooftop Flooring pages to determine which tiles are best for your needs. Feel free to contact us to determine how many tiles you will need for your space.

Can I purchase your deck tiles and install them for a client?

Yes! We happily provide our Skyscape outdoor tiles at wholesale prices for contractors around the world. You can provide a beautiful outdoor space for your clients quickly and easily with our outdoor tiles! Please contact us to discuss wholesale product orders, or review our wholesale information page for more information.

How much do your deck tiles cost?

Please contact us for the wholesale and retail costs associated per tile.

How long does it take to order your tiles?

Our tiles are shipped and arrive within one to two weeks of the initial order. We get started as soon as possible following your consultation, meaning you can have your dream deck installed within two weeks of your consultation! Exact shipping dates depend on product availability.

Are your products environmentally friendly?

Every outdoor decking square from Skyscapes is certified as eco-friendly. Our composite tiles are sustainably made using the highest quality chemical compounds with certified sustainably sourced wood components. All of our Swedish plastic tiles are made from virgin plastic. Off cuts are fully recyclable and used as drainage solutions and planter pots provided to clients for improved water drainage and air circulation.

Our exotic woods are sourced from approved eco-friendly forests. Skyscapes founder and CEO is dedicated to providing environmentally sustainable flooring options and meets will all suppliers in South America to ensure that the wood is selectively harvested and more trees are planted in the place of every harvested tree. These flooring tiles come with a certificate of origin and full documentation on our sustainable harvesting practices. Our wood sources are endorsed by the WWF and approved by the Rainforest Alliance and ABT forestry control.

Installation Questions

How long does a flooring installation take?

Most installations take just one day! Our speedy installations ensure that you have your dream outdoor space as quickly as possible. From consultation to completion, most projects take one to two weeks, with only one day spent on-site for installation.

Please solidify your installation date as quickly as possible following your in-home consultation for the quickest results.

How do your outdoor flooring tiles stand up to inclement weather?

Skyscapes is a Canadian company, so we understand inclement weather! Our interlocking floor tiles ensures that your flooring stays connected even on the windiest days. For areas where heavy snow, rain, and wind are customary, we frequently recommend choosing heavier tile options.

Maintenance Questions


As with any outdoor flooring solution, we recommend cleaning your outdoor flooring tiles occasionally to remove dirt, debris, and weather staining. However, our Skyscapes flooring tiles do not require any additional maintenance and require almost no wear-and-tear maintenance year after year. If you want to retain the striking colors of our exotic wood, we recommend oiling your tiles no more than once a year.

Do I have to regularly treat or stain my deck tiles? part of an installation, we provide a weather-proof treatment to preserve the color and quality of your flooring tiles. Over time, however, your tiles will naturally fade with the sun and weather impacts. While you do not need to treat your outdoor flooring to maintain the tiles’ strength, you may want to treat or stain your balcony or rooftop to maintain the coloring of your wood or composite tiles. We offer ongoing maintenance options like wood oiling to maintain the beauty of your outdoor space.

Do your products come with a warranty?

Yes – all of our products and installations come with a 10 year warranty.